Greenpeace is a non-profit organisation, with a presence in 40 countries across Europe, the Americas, Asia and the Pacific. To maintain its independence, Greenpeace does not accept donations from governments or corporations but relies on contributions from individual supporters and foundation grants.
Greenpeace exists because the earth and all life on it deserves a clean and safe environment - now and in the future.
Greenpeace India has been working on various issues related to the environment since 2001. Our work in India is focused on four broad campaigns namely, stop climate change, sustainable agriculture, preserving the oceans and preventing another nuclear catastrophe. Over the years Greenpeace India has built a strong base of supporters spread across the country.
Over all purpose of the job
• To be a representative of Greenpeace and its campaigns and objectives to the supporters/prospects over the phone.
• To enroll financial supporters for Greenpeace over telephonic conversation.
Performance indicators
• To achieve agreed upon supporter enrolment every month and relevant details.
• Ensure we maintain the quality of communication. Adhere to the principles of Greenpeace in all our communications to the supporters and GP volunteers or whoever we talk to over the phone.
• Completing assigned calls within stipulated time.
• Ensure the accuracy of information captured over phone.
Major Responsibilities
• To have a daily planned meeting with the TL in liaison with manager.
• To keep a proper organised database of the supporters’ feedback and further course of action.
• Responsible for accuracy of new enrolments.
• Ensure confidentiality of information pertaining to the Database.
• To ensure that the supporter fully understands the content and intent of the assigned call.
• To ensure that the contents of the Tele-calling script are clearly communicated and understood by the supporter.
Communications
• Ensure that the diverse views and perceptions of the public at large are held with respect
• Be an ambassador for fund raising and outreach for Greenpeace
• Communicate information to the public at large in order to the make public aware, about the environment, the essence of Greenpeace and its campaigns
Flexible work timings
Earn while you learn