Case Manager - ERASE/EIP

Join Our Team as a Case Manager for our Education, Rehabilitation and Support Enforcement/Early Intervention (ERASE) Program.

Are you passionate about supporting the Behavioral Health & Justice Involved Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 120 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager to join our ERASE program in Central Islip.

• Wage: $22 to $25 per hour
• Schedule: 9AM-5PM, Monday- Friday
• Location: 400 Carleton Ave, Central Islip NY
• Reports To: Division Director

What Drives This Role:

The Case Manager is responsible for assisting the Supervisor of the ERASE/EIP Program in coordinating and monitoring the program.

Key Responsibilities:

• Act as a liaison among CSEB & the Department of Social Services, Hearing Magistrates & court personnel, County Attorneys, Respondents, Petitioners and/or Assignors. 
• Interview newly-ordered Respondents (at court) to provide them with an explanation of their court orders, as well as information on how, when and where to make their child support payments. You'll provide information regarding the process to file a petition or any other enforcement procedure. 
• Mail out all relevant payment information to parties who do not stay/attend court appearance. 
• Perform system searches and update all relevant information in the DSS court computer retrieved through the interview.
• Contact employers to verify employment.
• Prepare materials necessary on a monthly basis for Child Support Seminar.
• Perform clerical work such as filing, logging, tracking, sending letters, returning phone calls, etc.
• Perform all other relevant duties as determined by supervision and EAC NETWORK Administration
   

Key Requirements For This Role:

• High school diploma or educational equivalent required.  Degree in Behavioral Sciences or Criminal Justice preferred.
• Minimum of two years of relevant work experience and knowledge of administration procedures required.
• Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft office applications, calendar, and email and/or database software necessary to perform work assignments. 
• Excellent communication, organizational and interpersonal skill - Bilingual is a plus!
• Must have access to automobile and possess a valid driver’s license to operate in NY State.
   

What We Offer:

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% automatic contribution after one year, 30 days Paid Time Off in your first year, and 14 Paid holidays.
• Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.
• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. 
• We offer many roles with flexible schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2024 Gold Healthy Workforce Designation from Cigna.
• Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.